Privacy Policy
Last updated: June 17, 2026
Mwl Mazengo Enterprises Group Limited ("we", "our", "us") operates the Enterprise Management System (EMS) platform and associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our system.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: full name, email address, phone number, role/department, and password (stored as a salted hash).
- Profile Information: profile photo, department, position, and any other data you choose to add to your profile.
- Business Data: client records, transaction details, invoices, inventory items, course registrations, and other operational data entered into the EMS.
- Communications: messages sent through the platform, notifications, and support inquiries.
2. How We Use Your Information
- To provide, operate, and maintain the EMS platform.
- To authenticate your identity and authorize access to system features.
- To generate reports, invoices, and business analytics.
- To communicate with you about system updates, security notices, and support.
- To comply with legal obligations and enforce our Terms of Service.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in the following circumstances:
- Service Providers: third-party services we rely on to run the platform (hosting, database, email delivery, SMS). These providers are contractually bound to protect your data.
- Legal Compliance: when required by law, court order, or governmental regulation.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Retention
We retain your account information for as long as your account is active. Business transaction data is retained in accordance with applicable accounting and tax regulations in Tanzania. You may request deletion of your account and associated data by contacting us, subject to legal retention requirements.
5. Data Security
We implement industry-standard security measures, including:
- Encrypted data transmission via HTTPS/TLS.
- Password hashing using bcrypt.
- Session management with HttpOnly, SameSite cookies.
- CSRF token protection on all state-changing operations.
- Role-based access controls.
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict processing of your data.
- Request data portability.
7. Cookies
We use essential session cookies for authentication and security purposes. We do not use tracking cookies or third-party analytics cookies on this platform.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the EMS platform. Continued use of the system after changes constitutes acceptance of the updated policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us: