Terms of Service

Last updated: June 17, 2026

These Terms of Service ("Terms") govern your access to and use of the Enterprise Management System (EMS) platform operated by Mwl Mazengo Enterprises Group Limited ("we", "our", "us"). By accessing or using the EMS, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the EMS platform, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you may not use the platform.

2. Account Registration and Access

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.
• Account access may be granted or revoked at the discretion of your organisation's system administrator.

3. Acceptable Use

You agree to use the EMS platform only for lawful purposes and in accordance with these Terms. Prohibited activities include:

• Attempting to gain unauthorized access to any part of the system.
• Uploading or transmitting malicious code, viruses, or harmful data.
• Interfering with the proper operation of the platform.
• Using the platform for any fraudulent or illegal activity.
• Sharing your account credentials with unauthorized individuals.

4. Data Ownership and Accuracy

You retain ownership of all business data (client records, transactions, invoices, etc.) that you enter into the EMS. However, you grant us a license to store, process, and transmit this data as necessary to provide the service. You are responsible for the accuracy and legality of the data you enter.

5. Intellectual Property

The EMS platform, including its code, design, logos, and underlying technology, is the intellectual property of Mwl Mazengo Enterprises Group Limited. You may not copy, modify, distribute, reverse engineer, or create derivative works without our express written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Mwl Mazengo Enterprises Group Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising out of your use of the EMS platform.

7. No Warranty

The EMS platform is provided "as is" and "as available" without any warranty of any kind, either express or implied. We do not guarantee that the platform will be uninterrupted, error-free, or secure at all times. We may perform maintenance, updates, or modifications that could temporarily affect availability.

8. Termination

We reserve the right to suspend or terminate your access to the EMS platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the platform will immediately cease. We may retain your data as required by law.

9. Third-Party Services

The EMS platform integrates with third-party services (including Supabase, Resend, Africas Talking, Cloudinary, Render, and Vercel). Your use of those services may be subject to their respective terms and privacy policies, over which we have no control.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes arising from these Terms shall be resolved in the courts of Tanzania.

11. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or through the EMS platform. Continued use of the platform after changes take effect constitutes your acceptance of the new Terms.

12. Contact

For questions about these Terms, please contact us:

• Email: samsonbudigila6@gmail.com
• System URL: https://ems.mwlmazengoenterprises.co.tz
• Company: Mwl Mazengo Enterprises Group Limited, Tanzania